Orders are still operating normally - albeit with a bit of delay to some orders. Most of the couriers are creaking under the extra load at this unprecedented time - we ask you to please be patient! DPD is faring better - but orders will need to be placed as early as possible in the day to be out the same day (ideally by around 11AM).
GETTING IN TOUCH
Our phone lines are very busy due to staff shortages. You are welcome to message us through our website - but please have any required information to hand (i.e. order number) so we may assist you as quickly as possible. If you have returned items, please leave 5 days for your return to be processed and do not contact us before this time.
Our retail store remains closed to the public until further notice to protect our employees. Collection is not possible.
We are continuing to operate online and mail order orders as normal. We are heeding all government advice and have introduced safety protocols throughout our workspace to keep our staff and customers safe.
Some deliveries may take a little longer than normal, so please bear with us during this difficult period.